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Consumer Class and Mass Action Defense

  • Overview
  • Experience
  • Related Services
  • Thought Leadership

Overview

When the threat of a consumer class action looms large, your goal is clear: win quickly. We help companies end class actions before they start — or defeat class certification once they have. When matters must be settled, we devise and pursue strategies to minimize cost and maximize relief.

Mass consumer lawsuits represent a high degree of exposure for your company, so they call for urgency and strategy.

Our class action defense attorneys enter these cases with an aggressive-but-pragmatic plan of attack, aimed squarely at a swift, sensible resolution that prioritizes best-possible, practical outcomes. 

We emphasize business-based solutions at all stages, though we remain ready for an aggressive, and effective trial defense. 

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Our approach includes:

  • Disposing of the class action as a first priority, whenever possible
  • Defeating class certification
  • Using the very latest in case management, e-discovery, and trial technology to prepare for success when litigation becomes inevitable, always with an eye toward a practical, efficient, and cost-effective outcome
  • Offering the same level of quality and bench depth found at “Big Law” defense firms, but with fee arrangements that provide more value to the client
  • Ease of communication between our most experienced attorneys and your most senior business officers

Parker Hudson’s Consumer Class and Mass Action Defense attorneys have an unblemished track record in defeating large, “bet-the-company” class actions, but we also have the flexibility and pricing discretion to efficiently handle more routine class matters.

Experience includes:

  • Defending high-stakes Multi-District Class Litigation with billion dollar exposure
  • Representing financial institutions defending all levels of class actions
  • Sub-prime lender defense
  • Defense of major digital data breach claims
  • Manufacturer / consumer products class action defense
  • Mass actions involving both national and state-chartered banks
  • Hospital class action defense
  • Defense of physician practice groups and medical clinics

Experience

  • Currently representing a major technology provider in putative class action litigation in the Northern District of Illinois under the Illinois Biometric Privacy Act.
  • Represented Amazon.com in N.D. Ill. putative class action concerning alleged improper charges for Amazon Prime accounts.
  • Represented Microsoft in N.D. Ill. putative class action concerning alleged improper charges for Xbox Live accounts.
  • Represented a prominent plaintiff's class action firm in proceedings on remand from the Ninth Circuit Court’s reversal of a post-certification class action settlement. Briseño, et al. v. M. Todd Henderson v. Conagra Foods, Inc., 998 F.3d 1014 (9th Cir. 2021).
  • Successfully defended two major banks against putative class action claims in excess of $500 million as part of the nationwide Checking Account Overdraft Litigation MDL and obtained complete dismissals after four years of litigation before federal district courts, the Eleventh Circuit, and the United States Supreme Court. Claims against both banks ultimately were dismissed.
  • Defend publicized U.S. Department of Justice suit against the Austin Fire Department's hiring process for fire cadets. Represent client with Lee Crawford on consent decree compliance issues.
  • Defend suit by 19 plaintiffs claiming violation of constitutional and privacy rights. Address resolution compliance issues.
  • National Employment testing and validation counsel on all relevant matters for EEI and its participating members in this national trade association for investor-owned electric utilities.
  • Obtained a complete dismissal of a putative class action filed against a major national bank client related to alleged misrepresentations regarding Vendor's Single Interest ("VSI") insurance for automobile loans.
  • Resolved series of pending West Virginia class actions through an omnibus settlement class and guided client through class settlement approval and terms compliance.

Related Services

  • Mass Tort Insurance Coverage and Bankruptcy
  • Commercial Disputes
  • Appellate Litigation
  • Employment Litigation & Counseling

Thought Leadership

  • Todd Jacobs, co-chair, Perrin Chicago Class Action Litigation Conference (September 2018)
  • Todd Jacobs, co-chair, Perrin Chicago Class Action Litigation Conference (May 31, 2017)
  • Todd Jacobs, presenter, "Spotlight on Personal and General Jurisdiction Trends in Class Action Practice," American Conference Institute (June 9-10, 2016)
  • Todd Jacobs, co-chair, Perrin Chicago Class Action Litigation Conference (May 17, 2016)
  • Todd Jacobs, presenter, "Challenges to Ascertainability and ‘Fail-Safe’ Classes and Challenges to Article III Standing and the Issue of Absent Class Member Injury," Challenges to Class Membership seminar, Chicago Bar Association (May 14, 2015)
  • Todd Jacobs, co-chair, Perrin Chicago Class Action Litigation Conference (May 6-7, 2015)

key contacts

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Harris Winsberg
Harris Winsberg

Partner

Todd C. Jacobs
Todd C. Jacobs

Partner

Jared C. Miller
Jared C. Miller

Partner

news & insights

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Parker Hudson Attorneys Recognized as 2025 Illinois Super Lawyers


Jan 21, 2025

Parker Hudson Attorneys Recognized by The Best Lawyers in America 2024 Edition


Aug 17, 2023

Parker Hudson Strengthens Litigation Team with Three New Additions in Atlanta


Jul 28, 2023
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Parker Hudson Earns Recognition in the Prestigious Chambers USA 2023 Guide


Jun 01, 2023

Parker Hudson Chicago Expansion Featured in Law360


May 19, 2023

Parker Hudson Expands its Litigation Capabilities into Chicago with the Addition of Todd C. Jacobs and John E. Bucheit


May 15, 2023
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